Privacy Policy

Privacy Policy

At Tulsi Textile, we value the trust and privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By using our services, you agree to the terms described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (Credit/Debit card details are securely handled through third-party payment processors)

Non-Personal Information:

  • Browsing Data: IP address, browser type, operating system, and browsing behavior.
  • Cookies and Tracking Technologies: Information collected through cookies, which help us enhance user experience, track user behavior, and provide personalized recommendations.

2. How We Use Your Information

The information collected is used for the following purposes:

  • Order Processing & Delivery: To fulfill and ship your orders and provide order-related support.
  • Customer Support: To respond to your inquiries and provide support when needed.
  • Personalization: To offer product recommendations and promotions based on your browsing and purchase history.
  • Marketing: To send you marketing emails, special offers, and newsletters (you can opt-out of these communications at any time).
  • Website Improvement: To enhance our website’s functionality, user experience, and security.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes:

  • Encryption: Secure transmission of sensitive data such as payment information.
  • Secure Servers: Our servers are protected by firewalls and encryption protocols.
  • Restricted Access: Only authorized personnel have access to your information.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers: We share information with third-party vendors (e.g., payment processors, shipping partners) to fulfill your orders and provide services.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide a personalized experience, analyze website traffic, and improve our services. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request to view the information we have collected about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our communications.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not cover the practices of those websites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party site you visit.

8. Children’s Privacy

Tulsi Textile does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date” at the top. Please review this policy regularly to stay informed of any updates.

10. Contact Us

Tulsi Textile
Pillar No. 96, New Arya Nagar,
Pilkhuwa, Uttar Pradesh 245304
Phone: +91 991-734-5266
Email: info@tulsitextile.in

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

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